PureSignal Research, LLC is committed to protecting the privacy of our website visitors and customers. This Privacy Policy describes how we collect, use, and protect your information.
Information you provide directly:
— Name, email address, phone number
— Shipping and billing address
— Payment information (processed securely; we do not store card numbers)
— Researcher attestation confirmation
— Support and COA request communications
Information collected automatically:
— IP address and browser user agent (logged at attestation for compliance)
— Cookies and session data (attestation status, shopping cart)
— Pages visited, time on site, referral source
— Device type and operating system
(a) Process and fulfill orders, send confirmations and tracking;
(b) Maintain researcher attestation compliance logs;
(c) Respond to customer service and COA requests;
(d) Improve our website and customer experience;
(e) Comply with applicable laws and regulations;
(f) Detect and prevent fraud.
We do not sell your personal information to third parties.
When you complete the researcher attestation, we log your IP address, browser user agent, and timestamp for compliance purposes. This data is retained for a minimum of 3 years and may be disclosed to regulatory or law enforcement authorities if required by law.
psr_attested — Set when you complete the researcher attestation. Expires after 30 days. Allows return visits without repeating attestation.
WooCommerce cookies — Maintain shopping cart and checkout session.
WordPress cookies — Standard functionality for logged-in users.
We do not use advertising cookies or third-party tracking for ad targeting.
Payment processors — To securely process your transaction.
Shipping carriers — Name and address shared with UPS, FedEx, or USPS to fulfill orders.
Email service providers — To send order and shipping communications.
Legal authorities — When required by law, court order, or to protect rights and safety.
We use SSL/TLS encryption for all data transmitted to and from our website, secure storage of order and attestation records, and restricted internal access to personal data. No internet transmission is 100% secure, but we take all reasonable measures to protect your information.
— Order records: minimum 7 years
— Researcher attestation logs: minimum 3 years
— Customer service communications: 2 years
— Attestation cookie: 30 days
You may have the right to access, correct, or request deletion of your personal information, subject to legal retention obligations. Contact us at contact@puresignalresearch.com. We will respond within 30 days. Note that attestation logs cannot be deleted due to legal retention requirements.
Our website is not directed to individuals under 18. We do not knowingly collect information from minors. Contact us immediately if you believe a minor has submitted information.
PureSignal Research, LLC
150 E. B St, Lobby 1810, Casper, WY 82601
Email: contact@puresignalresearch.com
Response time: within 30 days